Privacy Policy

J-MO Global Consulting, LLC ("J-MO Global," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://jmoglobalconsulting.com, submit an inquiry, schedule a consultation, or engage our services.

By using our website or services, you consent to the practices described in this Policy. If you do not agree, please do not use our website or services.

Information you provide. Name, business name, email address, phone number, mailing address, role, project details, and any information you submit through contact forms, discovery intake, the free strategy guide, or our maturity quiz.

Information collected automatically. IP address, browser type, device type, referring URL, pages viewed, time on site, and similar analytics data collected through cookies and comparable technologies.

Information from third parties. Data from analytics providers, payment processors, and our CRM and marketing automation platform when you interact with our forms, emails, or SMS messages.

• Respond to inquiries and provide requested information or resources.
• Schedule and deliver consultations, discovery calls, and consulting services.
• Send administrative communications about our services, engagements, and invoices.
• Send marketing communications, including email and SMS, where you have consented.
• Improve our website, services, and client experience.
• Comply with legal obligations and enforce our Terms and Conditions.

With your express written consent, we may send SMS or text messages to leads, prospects, and clients as part of our marketing follow-up, appointment reminders, and service delivery. Message frequency varies. Message and data rates may apply. Consent to receive SMS is not a condition of purchase.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages. You may also opt out of email marketing by clicking the unsubscribe link in any marketing email.

We use cookies, pixels, and similar technologies to operate the site, remember preferences, and measure performance. We use Google Analytics and comparable services to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We do not sell your personal information. We share information only with:

• Service providers who help us operate, including our CRM and marketing automation platform, email and SMS delivery vendors, payment processors, analytics providers, and hosting providers, each bound by confidentiality obligations.
• Legal and regulatory authorities when required by law, subpoena, or to protect our rights and safety.
• Successors in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit, access controls, and vendor due diligence. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as needed to provide our services, meet our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and the purpose for which it was collected.

Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict the processing of your personal information, and to opt out of certain uses.

California residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, opt out of "sales" or "sharing" (we do not sell), and to be free from discrimination for exercising these rights.

EU/UK residents (GDPR/UK GDPR): You have rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us using the details in Section 13.

Our services are directed to businesses and professionals. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Our website may link to third-party sites. We are not responsible for their privacy practices. We may update this Policy from time to time. Material changes will be reflected by an updated "Last Updated" date. We encourage you to review this Policy periodically.

J-MO Global Consulting, LLC operates AI-powered voice and chat demonstration agents ("Sage" and "Juno") accessible via our website and affiliated landing pages. By interacting with these agents, you acknowledge and agree to the following:

Recording and Transcription. Voice interactions with Sage may be recorded and automatically transcribed. Chat interactions with Juno are logged. These records are used for demonstration, quality assurance, and service improvement purposes.

Data Collected. During AI demo interactions, we may collect your name, phone number, email address, and any other information you voluntarily provide. This information is extracted and stored in our customer relationship management (CRM) system.

Use of Collected Data. Information collected through AI demo interactions may be used to contact you regarding J-MO Global Consulting services, schedule discovery calls, and send follow-up communications including SMS and email. You may opt out at any time by contacting us at [email protected].

State-Specific Recording Notice. If you are located in a state requiring all-party consent for recorded communications, including but not limited to California, Florida, Illinois, Maryland, Massachusetts, Nevada, New Hampshire, Oregon, Pennsylvania, or Washington, your use of the Sage voice demo constitutes your consent to recording under applicable state law.

Retention. Voice recordings and transcripts are retained for up to 90 days, after which they are permanently deleted unless an active business relationship requires otherwise. Contact data stored in our CRM is retained in accordance with our standard data retention practices.

Deletion Requests. To request deletion of your voice recording, transcript, or contact record, email [email protected] with the subject line "Data Deletion Request." Requests will be processed within 30 days.

For questions, concerns, or requests regarding this Privacy Policy: