Terms and Conditions

By accessing our website at https://jmoglobalconsulting.com, submitting an inquiry form, scheduling a consultation, or engaging our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all visitors, users, prospects, and clients of J-MO Global Consulting, LLC ("J-MO Global," "we," "us," or "our").

J-MO Global provides consulting services in cloud, data, and AI, including strategy, implementation, CRM and marketing automation builds, workflow automation, fractional leadership, and related advisory work. The scope, deliverables, timelines, and fees for any engagement are set out in a separate proposal or statement of work ("SOW") signed by both parties.

Information on this website is provided for general purposes and does not constitute professional advice for your specific situation.

Clients agree to:

• Provide accurate, complete, and timely information required for the engagement.
• Designate a point of contact with the authority to make decisions and provide approvals.
• Grant reasonable and lawful access to systems, data, and personnel required to perform the services.
• Comply with all applicable laws and third-party terms, including those of platforms used in the engagement.

Fees, invoicing schedule, payment terms, expenses, and any late fees are set out in the applicable proposal or statement of work. Unless expressly stated otherwise in the SOW, fees are quoted in U.S. dollars and exclude applicable taxes.

Failure to pay invoices when due may result in suspension of services and interest or collection costs as set out in the SOW.

All website content, including text, graphics, logos, images, and software, is the property of J-MO Global or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Ownership of deliverables produced under an engagement is defined in the applicable SOW. J-MO Global retains ownership of its pre-existing materials, methodologies, frameworks, and general know-how.

Each party agrees to protect the other's non-public business information disclosed during an engagement and to use it only for purposes of performing under the SOW. Confidentiality obligations survive termination for a period defined in the SOW or, if none is stated, for three years.

By providing your mobile number and expressly consenting, you agree to receive SMS or text messages from J-MO Global for marketing follow-up, appointment reminders, and service-related communications. Message frequency varies. Message and data rates may apply. Consent to receive SMS is not a condition of purchase.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance or contact us using the details in Section 17. Wireless carriers are not liable for delayed or undelivered messages.

Our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that services will be uninterrupted or error-free. Results from consulting engagements depend on many factors outside our control, including client execution.

To the maximum extent permitted by law, J-MO Global's total liability arising out of or related to these Terms or an engagement will not exceed the fees paid to us for the services giving rise to the claim during the three months preceding the event. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, revenue, or data.

You agree to indemnify, defend, and hold harmless J-MO Global and its officers, employees, and contractors from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the website or services, your violation of these Terms, or your violation of any applicable law or third-party right.

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or our services will be brought exclusively in the state and federal courts located in the Commonwealth of Virginia, and each party consents to personal jurisdiction and venue in those courts.

The parties will first attempt to resolve any dispute through good-faith negotiation. If a dispute cannot be resolved within thirty days, either party may pursue resolution through mediation before initiating litigation, except for claims involving intellectual property, confidentiality, or injunctive relief.

Either party may terminate an engagement as set out in the applicable SOW. We may suspend or terminate your access to the website or services at any time for conduct we reasonably believe violates these Terms or is harmful to J-MO Global, our clients, or third parties. Provisions that by their nature survive termination will continue to apply.

We may update these Terms from time to time. Material changes will be reflected by an updated "Last Updated" date. Your continued use of the website or services after changes take effect constitutes acceptance of the revised Terms.

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. These Terms, together with our Privacy Policy and any applicable SOW, constitute the entire agreement between you and J-MO Global Consulting, LLC with respect to the use of our website and services, and supersede all prior understandings or agreements.

The following terms apply to your use of J-MO Global Consulting's AI demonstration tools, including the Sage voice agent and Juno chat agent, accessible via our website and affiliated landing pages.

Demonstration Purpose Only. The AI agents Sage and Juno are provided for demonstration purposes only. They do not constitute a production service, a guarantee of business outcomes, or a commitment to any specific deliverable. Interactions with these agents are illustrative of J-MO Global Consulting's capabilities.

Accurate Information. You agree to provide accurate information during demo interactions. Submitting false names, phone numbers, or email addresses is prohibited and may result in removal from our systems.

Acceptable Use. You agree not to use the AI demo agents to transmit harmful, abusive, fraudulent, or unlawful content. You agree not to attempt to manipulate, bypass, or abuse the agents in any way that could cause financial or operational harm to J-MO Global Consulting, LLC.

No Guarantee of Booking. Interactions with Sage or Juno that result in a discovery call request do not constitute a confirmed engagement or service agreement. All discovery calls are subject to availability and J-MO Global Consulting's discretion.

Data Use Consent. By interacting with the AI demo agents, you consent to J-MO Global Consulting, LLC collecting, storing, and using your interaction data as described in our Privacy Policy at jmoglobalconsulting.com/privacy-policy.

Limitation of Liability. J-MO Global Consulting, LLC is not liable for any damages arising from your use of the AI demo agents, including but not limited to reliance on information provided by the agents during a demonstration interaction.

Governing Law. These AI Demo Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

For questions about these Terms: